Privacy Policy

Cirventis, Inc. (“Cirventis,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our websites, communicate with us, or interact with services that link to this policy.

This policy applies when Cirventis determines how and why personal information is processed. Different terms may apply when Cirventis processes information on behalf of a healthcare organization or another customer.

1. Information We Collect

The information we collect depends on how you interact with Cirventis.

Information You Provide

We may collect information you voluntarily provide, including:

Name
Email address
Telephone number
Company name
Job title or professional role
Business address
Information submitted through contact, signup, partnership, or demonstration-request forms
Communications you send to us
Account registration and login information
Technical-support requests
Information associated with a business relationship or potential business relationship

Please do not submit medical information, patient information, or other sensitive information through a general website contact form unless the form specifically requests it and is designated for that purpose.

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect:

Internet Protocol address
Browser and device type
Operating system
Referring website
Pages viewed
Links clicked
Dates and times of visits
Approximate geographic location
Website interaction and performance information
Cookie identifiers and similar technical information

We may collect this information through cookies, pixels, tags, server logs, analytics tools, and similar technologies.

Information From Other Sources

We may receive information from:

Customers and business partners
Provider organizations
Publicly available business sources
Conferences, events, and industry associations
Marketing, analytics, and lead-generation providers
Technology and integration partners
Social media and professional networking platforms
Other parties authorized to provide information to us

2. How We Use Information

We may use personal information to:

Operate, maintain, secure, and improve our websites and services
Respond to questions and requests
Evaluate partnership and customer opportunities
Provide demonstrations and information about Cirventis
Create and manage authorized user accounts
Implement, support, and administer customer relationships
Communicate about products, services, events, and company news
Personalize website content and communications
Analyze website traffic, engagement, and performance
Detect, investigate, and prevent fraud, misuse, and security incidents
Enforce our agreements and policies
Maintain business and compliance records
Meet legal, regulatory, and contractual obligations
Establish, exercise, or defend legal claims
Complete a merger, acquisition, financing, reorganization, or similar business transaction

We may also use information for another purpose disclosed when the information is collected or with your authorization.

3. Cookies and Similar Technologies

Cirventis and its service providers may use cookies and similar technologies to operate the website, remember preferences, understand website usage, measure performance, and support marketing activities.

These technologies may include:

Essential Cookies

Essential cookies support functions such as website security, page navigation, form operation, and preference management. The website may not function properly without them.

Analytics Cookies

Analytics cookies help us understand how visitors find and use our website, which pages receive the most attention, and where technical improvements may be needed.

Functional Cookies

Functional cookies remember choices and provide enhanced website features.

Advertising and Marketing Cookies

If enabled, advertising or marketing technologies may help us measure campaigns, understand engagement, and deliver more relevant communications.

You can manage cookies through your browser settings and, where available, through the cookie-preference controls on our website. Disabling certain cookies may affect website functionality.

4. How We Disclose Information

We may disclose information to the following categories of recipients:

Service Providers

We may disclose information to companies that help us operate our business, including providers of:

Website hosting and content management
Cloud infrastructure and data storage
Customer relationship management
Email and communications
Analytics and website performance
Cybersecurity and fraud prevention
Electronic signatures
Payment processing
Professional consulting, legal, and accounting services

These organizations may process information only as permitted by their agreements with Cirventis and applicable law.

Customers and Business Partners

We may disclose information when necessary to support an authorized customer relationship, integration, implementation, referral, or other business arrangement.

Healthcare and Fulfillment Organizations

When directed or authorized through an applicable service, information may be transmitted to independent provider organizations, licensed healthcare professionals, pharmacies, laboratories, durable medical equipment suppliers, or other fulfillment organizations.

These organizations may have their own privacy notices and legal responsibilities for information they receive.

Legal and Safety Disclosures

We may disclose information when we reasonably believe doing so is necessary to:

Comply with law, regulation, subpoena, court order, or legal process
Respond to an authorized government request
Protect the rights, safety, or property of Cirventis or others
Investigate fraud, security incidents, or violations of our agreements
Establish, exercise, or defend legal claims

Business Transactions

Information may be disclosed or transferred in connection with a merger, acquisition, investment, financing, reorganization, bankruptcy, sale of assets, or similar transaction.

5. Sale and Sharing of Personal Information

Cirventis does not sell personal information in exchange for money.

Certain analytics or advertising technologies may be treated as a “sale,” “sharing,” or use for targeted advertising under some state privacy laws, even when no money is exchanged.

Where required, you may opt out using our cookie-preference controls, a “Your Privacy Choices” link, or by contacting us using the information below. If legally required and technically supported, we will also process recognized browser-based opt-out signals, such as Global Privacy Control.

6. Marketing Communications

We may use business contact information to send information about Cirventis products, services, partnerships, events, or company developments.

You may unsubscribe from promotional emails by using the unsubscribe link included in the message or by contacting us. We may still send administrative, transactional, security, or relationship-related communications when appropriate.

We do not use protected health information for marketing except as permitted by applicable law and the relevant agreement or authorization.

7. Healthcare Information and HIPAA

Cirventis provides technology and healthcare infrastructure. Cirventis is not itself the treating healthcare provider.

In some circumstances, Cirventis may create, receive, maintain, or transmit protected health information on behalf of a healthcare provider, health plan, business associate, or other HIPAA-regulated organization.

When Cirventis acts as a business associate under the Health Insurance Portability and Accountability Act (“HIPAA”), its handling of protected health information is governed by HIPAA, the applicable Business Associate Agreement, and the instructions of the relevant healthcare organization.

Not all health-related or personal information is protected by HIPAA. Information collected through the general Cirventis website may be governed by this Privacy Policy and other applicable privacy laws rather than HIPAA.

If you are a patient seeking access to, correction of, or information about your medical records, contact the healthcare provider or organization responsible for your care. That organization generally controls the medical record and is responsible for responding to patient-rights requests.

8. Data Security

Cirventis uses reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, network, storage system, or method of transmission is completely secure. We cannot guarantee the absolute security of information.

You are responsible for protecting your passwords, API keys, and other access credentials and for notifying Cirventis promptly if you suspect unauthorized account activity.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

Provide our websites and services
Maintain customer and business relationships
Fulfill the purposes described in this policy
Meet legal, regulatory, accounting, and contractual requirements
Resolve disputes
Enforce agreements
Protect the security and integrity of our systems

Retention periods vary based on the type of information, why it was collected, applicable agreements, and legal requirements.

Protected health information processed for a customer is retained, returned, or destroyed according to the applicable Business Associate Agreement, customer instructions, and law.

10. Your Privacy Rights

Depending on where you reside and subject to applicable exceptions, you may have the right to:

Confirm whether we process your personal information
Request access to personal information
Request correction of inaccurate information
Request deletion of information
Obtain a portable copy of certain information
Opt out of certain targeted advertising
Opt out of the sale or sharing of personal information
Limit certain uses of sensitive personal information
Withdraw consent where processing is based on consent
Appeal a decision concerning a privacy request
Receive equal service without unlawful discrimination for exercising a privacy right

To submit a request, contact us using the information in the “Contact Us” section.

We may need to verify your identity before completing a request. We may deny or limit a request when permitted by law, including when information must be retained for legal, security, contractual, or compliance purposes.

You may use an authorized agent where permitted by law. We may request proof that the agent is authorized to act for you.

11. California Privacy Notice

If the California Consumer Privacy Act applies to Cirventis and your information, California residents may request information about the categories and specific pieces of personal information collected, the sources of that information, the purposes for collection, and the categories of third parties to which information was disclosed.

The categories of personal information Cirventis may collect include:

Identifiers
Customer-record information
Commercial information
Internet or electronic-network activity
Approximate geolocation information
Professional or employment-related information
Inferences based on website or business interactions
Sensitive information when provided through an authorized healthcare workflow

Cirventis collects and uses these categories for the business and operational purposes described in this policy.

Cirventis does not use or disclose sensitive personal information for purposes requiring a right to limit under California law unless otherwise disclosed.

California residents may submit applicable access, correction, deletion, and opt-out requests using the contact information below.

12. Third-Party Websites and Services

Our website may link to websites, applications, portals, or services operated by third parties.

Cirventis does not control the privacy, security, or content of third-party services. This Privacy Policy does not apply to information independently collected by those third parties.

Review the privacy policy of each third-party service before providing information.

13. Social Media

If you interact with Cirventis through LinkedIn or another social media platform, the platform may collect information according to its own privacy policy.

Information you make publicly available through social media may be visible to Cirventis and other users.

14. International Visitors

Cirventis is based in the United States. If you access our website from another country, your information may be transferred to and processed in the United States or other locations where our service providers operate.

Those locations may have privacy laws that differ from the laws in your jurisdiction.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technologies, legal obligations, or business practices.

16. Contact Us

For privacy questions or to submit a privacy-rights request, contact:

Cirventis, Inc.
601 Heritage Drive, Suite 456
Jupiter, Florida 33497
Website: www.cirventis.com